About This Policy

We, Sales Klok Inc. ("Clientracker", "we", "our", "us"), own, run, manage and operate the website (https://www.clientracker.com/), associated mobile sites, mobile applications (collectively, the "Website/s"), which is a Real Estate platform, and allows for users ("you", "yours") to create deals, view and/or manage them, upload content, add clients and manage income & expenses (collectively, "Services").

Sales Klok Inc. respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and disclose information about you when you visit our website or use our product or services.

Contact Our Data Protection Officer

Sales Klok Inc.

📍 302-2265 Pembina Hwy, Winnipeg, R3T 2H1

📞 431-337-1937

✉️ support@clientracker.com

Information We Collect About You

Information You Provide
  • Name, email address, phone number
  • Geographical location
  • Personal description and photograph
  • Log-in details
  • Participation data (competitions, surveys)
Automatically Collected
  • IP address and browser information
  • Operating system and platform details
  • URL clickstream data
  • Page interaction information
  • Visit duration and response times
Third-Party Information
We may receive information from integrated platforms and work with service providers, tenants, landlords, contractors, and search information providers.

Information We Do Not Collect

Payment Protection

We do not collect payment information, payment card details, or credit reference checks. These are handled by our payment partners. Please review their policies separately.

Why We Collect Information

  • 🎯 To provide contracted services
  • ⚖️ To comply with legal requirements
  • 📢 To notify about service changes
  • 🔒 To provide safe and secure services
  • ⚙️ For internal administration and optimization
  • 📊 To measure advertising effectiveness
  • 🛍️ To offer similar goods and services
  • 🎮 To enable interactive features
  • 🔄 To combine information from sources
  • 🔬 For research and development

Update and Rectification

To update or rectify your information, contact us using the details above. We will respond within 10-20 days and ensure your information is fair and accurate.

Place of Processing Information

🍁 Canada Only: All your information is processed and stored in Canada only. If this changes, we will update this policy accordingly.

Data Retention

We process your information only as long as necessary to provide services and comply with legal obligations. When no longer required, information may be archived or removed from our systems.

Access to Information

Access to your information is restricted and provided to third parties only with your consent and on a need-to-know basis. Third parties receiving information are bound by non-disclosure obligations.

Profile Information: Information on your public profile may be seen by third parties. It's your responsibility to control what you share publicly.

Children's Privacy

Age Restriction: 13+

Our services are not directed to anyone under 13. We don't knowingly collect information from children under 13. If we discover such information, we delete it immediately.

Our Security Assurances

🛡️ Cyber Incident Response Team constantly monitors our products, services, and infrastructure.
📋 Comprehensive Strategy with policies to respond, notify, and remediate security incidents.
👀 Continuous Monitoring with security information and event management systems.
⚡ Expert Response Team with qualified security experts ensuring prompt response times.
🔐 Access Control based on least privilege principle with multi-factor authentication.
🔑 Password Security requiring password managers with unique, complex passwords.
🛡️ Encryption & Anti-malware technology enabled by default across all systems.
🎓 Employee Training with mandatory data protection and cybersecurity awareness programs.

Your Rights

  • Request information about whether we process your data and how we collect, store, and process it
  • Receive personal data in a commonly used and machine-readable format
  • Access free information about personal data we hold, including transfer details and safeguards
  • Request correction of inaccurate or incomplete information without undue delay
  • Withdraw previously provided consent and stop specific data processing
  • Object to our processing of your data

Cookie Policy

Our website, products, and services use cookies to distinguish you from other users, provide a good user experience, improve our services, and analyze website usage.

Regulatory Authority

If you have complaints about our personal data handling that we haven't resolved to your satisfaction, contact the Office of the Privacy Commissioner:

Office of the Privacy Commissioner
30 Victoria Street
Gatineau, Quebec, K1A 1H3